Tax Season is always associated as that time of year that collectors thrive for two months while companies pad their profits for the year, but wait, there’s more! Tax season, if approached by management and collectors as the foundation for the future, can be used as a way to catapult the careers of agents and supervisors alike. This session will dive into the mindset of a collector during this period in our business where careers are made and lost. We will explore the strategy behind the madness and how to train agents to make every month like tax season, never turning back to the norm.
Suggested audience: Collector, Manager/Supervisor, Collection Floor Leadership
Speaker: Gordon Beck EVP Valor Intelligent Processing
Member: $100.00 Non-Member: $200.00Your price